1. Introduction

This Privacy Policy explains how the collection, use, and protection of personal information when you use this website, ancoracounselling.com, in accordance with British Columbia’s Personal Information Protection Act (PIPA).

2. Information We Collect

When you visit the website, certain technical and usage information is automatically collected. This includes:

• IP address

• Browser and device type

• Pages visited and time spent

• Referring website (if any)

This information is collected through Squarespace, the website platform, which gathers limited data as part of its service to us. It is used to:

• Operate the website

• Maintain security and reliability

• Monitor site performance

• Improve the user experience

We do not use this data to identify individuals unless required by law or for security purposes.

3. Cookies

a. Essential Cookies

Squarespace uses essential cookies to ensure our site functions properly. These cookies enable features like secure page loading, form submissions, and navigation. They are required to deliver the website and cannot be disabled. By using this site, you consent to the use of these essential cookies as part of Squarespace's operation of the service.

b. Analytics Cookies

With your consent, Squarespace’s built-in analytics tools uses additional cookies to gather information and understand how visitors use the site. This data is collected in aggregate and used solely to improve the content and usability of this website.

When you first visit the site, you will see a cookie banner allowing you to accept or decline non-essential cookies. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

4. Consent

By using this website, you consent to the collection and use of your information as described in this policy. You may withdraw your consent to non-essential cookies at any time by adjusting your preferences in the cookie banner or contacting us directly.

5. Data Security

We rely on Squarespace’s platform-level safeguards, including SSL encryption and secure hosting, to protect your information. We do not store personal data locally or offline unless you contact us directly.

6. Your Rights

Under PIPA, you have the right to:

• Request access to personal information we may hold

• Request corrections

• Withdraw consent to the collection or use of your non-essential personal information, such as analytics data

To exercise these rights, please contact us at the email below.

7. Children’s Privacy

This website is not intended for use by children under 13. We do not knowingly collect personal information from minors.

8. Third Parties

We do not sell or share your personal information. If we integrate third-party tools (e.g., email services or embedded content), they will be clearly identified, and their privacy practices will apply.

9. Contact

If you have questions about this Privacy Policy or your data, please contact:

Elizabeth Chan at chan.elizabethj@gmail.com.

10. Policy Updates

We may update this Privacy Policy to reflect changes to our practices or legal requirements. Updates will be posted on this page with the revised date above.

1. Acceptance of Terms

By accessing and using this website (ancoracounselling.com), you agree to comply with and be bound by these Terms of Use. If you do not agree, please do not use this site.

2. Use of Website

This website is intended for general informational purposes related to mental health and counselling services provided by Elizabeth Chan at Ancora Counselling. Use of the site must comply with all applicable laws and these terms.

You agree not to:

• Use the site for any unlawful or harmful purpose

• Attempt to gain unauthorized access to any part of the site

• Copy, reproduce, or distribute site content without written permission

3. Intellectual Property

All content on this site—including text, graphics, logos, and layout—is the property of Elizabeth Chan and is protected by copyright and other intellectual property laws.

You may view or download content for personal, non-commercial use only. Any other use requires prior written consent.

4. No Professional Advice

The information on this website is not a substitute for professional mental health advice, diagnosis, or treatment. Nothing on the site constitutes a therapeutic relationship or clinical service.

If you are in crisis or need urgent support, please contact a qualified mental health professional or emergency services.

5. Third-Party Links

This website may include links to external sites. These links are provided for convenience and do not imply endorsement. We are not responsible for the content or privacy practices of third-party websites.

6. Disclaimer of Warranties

This website is provided "as is" and without warranties of any kind, express or implied. We make no guarantees regarding the accuracy, reliability, or availability of the site or its content.

7. Limitation of Liability

To the fullest extent permitted by law, Elizabeth Chan is not liable for any direct, indirect, incidental, or consequential damages arising from your use—or inability to use—this website.

8. Jurisdiction

These Terms are governed by the laws of British Columbia, Canada. Any disputes arising from these Terms will be resolved in the provincial courts of British Columbia.

9. Changes to Terms

We may update these Terms of Use at any time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

10. Contact

If you have any questions about these Terms, please contact:

Elizabeth Chan at chan.elizabethj@gmail.com.